Barristers Solicitors Mediators

Located in O'Connor, Perth

Phone

+618 9331 5722

  • Recent events show that businesses need to tread very carefully when using online reviews and testimonials. Menulog “Cash for No Comment” Menulog recently came under fire for offering customers cash vouchers and free meals in exchange for removing negative reviews of restaurants from its website. Menulog is a popular website offering online ordering of food from over 3,500 restaurants across Australia (and some 191 restaurants in Perth, WA) and the ability to rate restaurants and search for the highest rated. The Sydney Morning Herald reported that a number of customers had been contacted by Menulog, or even the reviewed restaurants and offered incentives for removing negative reviews. ACCC prosecution of […]

  • Everyone who owns or manages a business is unfortunately aware that some accounts will not be paid when due.  Unpaid debts can critically damage cash flow and the process of debt recovery takes time and energy that would be better used in other aspects of your business. In this 3 part series we look at strategies every business can use to maximise the recovery of accounts and minimise lost debts.  In part 1, we looked at the start the commercial relationship.  In part 2, we looked at how to best manage the ongoing business relationship.  And in this final part 3, how to maximise your collection of monies due and […]

  • Everyone who owns or manages a business is unfortunately aware that some accounts will not be paid when due.  Unpaid debts can critically damage cash flow and the process of debt recovery takes time and energy that would be better used in other aspects of your business. In this 3 part series we look at strategies every business can use to maximise the recovery of accounts and minimise lost debts.  In part 1, we looked at the start the commercial relationship.  In this part 2, we look at how to best manage the ongoing business relationship. Keep a Paper Trail The initial agreement is just the start of the business relationship.  […]

  • Everyone who owns or manages a business is unfortunately aware that some accounts will not be paid when due. Unpaid debts can critically damage cash flow and the process of debt recovery takes time and energy that would be better used in other aspects of your business. In this 3 part series we look at strategies every business can use to maximise the recovery of accounts and minimise lost debts. In this part 1, we start by looking at when you first start the commercial relationship. Best Beginnings The way you commence a commercial relationship with a customer or supplier will largely dictate the ease or difficulty you will face in […]

  • Play too fast and loose with social media and online reviews, and the ACCC might come knocking…

  • Social media competitions and promotions aren’t exempt from rules and regulations. Breach could be bad publicity which damages your good work. Do you know how to comply?